Role Developer
Overview
Retell AI is a platform that allows you to build, test, deploy, and monitor AI voice agents at scale.
Key Features:
- Auto-Sync Knowledge Base to keep AI agents up-to-date effortlessly
- Powerful Call Transfer Feature for warm transfers with handoff messages
- Easy Appointment Booking for scheduling meetings in seconds
Use Cases:
- Lead Qualification
- Customer Support
- Receptionists
Benefits:
- Build enterprise-grade agents at scale
- Effortlessly handle millions of calls with scalable concurrent calling
- Reliable platform with 99.99% uptime and effortless fallback
Capabilities
- Builds and deploys AI voice agents at scale
- Customizes conversation flows to guide agent responses
- Integrates with telephony systems via SIP trunking
- Performs post-call analysis and sentiment tracking
- Fine-tunes Large Language Models (LLMs) using call transcripts
- Automates appointment booking through Cal.com integration
- Navigates IVR systems by pressing digits
- Manages call transfers with handoff messages
- Synchronizes with company knowledge bases for up-to-date information
- Sends hundreds of calls seamlessly with batch call feature