C
Team members
Team overview
Team: Streamline Inbound/Outbound Calling
This isn’t some generic “AI calling” experiment. This team is building a full-stack automation engine for business communications — cutting out the wasted time, human error, and clunky workflows that choke most sales and support operations.
Core Components
- n8n – The backbone for orchestration. Every call, lead, or message gets routed, processed, and logged automatically. No more manual juggling between systems.
- RingCentral – The actual telephony infrastructure. Inbound and outbound calls are placed, received, and tracked here — then supercharged with automation.
- ChatGPT – The intelligence layer. Used for real-time transcription, call summaries, intent detection, and even automated follow-ups (emails, texts, knowledge base updates).
- Trae – The data enrichment and scoring engine. Every contact or lead that comes through is instantly profiled, scored, and synced, giving reps context before they even pick up the phone.
- Vercel – The deployment surface. All custom dashboards, call analytics, and agent-facing tools are built here for speed, scalability, and clean UI.
What This Actually Does for a Business
- Inbound – Calls get instantly logged, transcribed, and routed to the right person, with ChatGPT generating real-time summaries and suggested responses. CRM automatically updated.
- Outbound – Cold calling and follow-ups become streamlined. Agents get enriched contact data from Trae, suggested scripts from ChatGPT, and n8n workflows trigger the next best action automatically.
- Analytics – Vercel-powered dashboards display conversion rates, call outcomes, and response times — all in real-time.
- Automation – Missed call? Customer automatically gets a text or email. Lead left a voicemail? Instant transcription + enrichment + follow-up task creation.
Bottom Line
This team exists to make calling — inbound or outbound — seamless, automated, and revenue-focused. We’re not just handling calls; we’re turning every single interaction into structured data, actionable insights, and closed deals.