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Voice Agents for Retail Sales

By Elo Omoluabi, MBA's profile picture Elo Omoluabi, MBA
We are a team that focuses on higher conversions and better customer service by creating retail sales focused voice agents.
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Overview

We are a team that focuses on higher conversions and better customer service by creating retail sales focused voice agents.
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Solution overview

Voice Agents for Retail Sales

Starting at $300 per project

We design and deploy AI-powered voice agents built specifically for retail — driving higher conversions, faster service, and better customer engagement without the cost of a full sales staff.

These aren’t basic call bots. They’re intelligent sales agents that talk, listen, and sell — answering questions, processing orders, recommending products, and syncing every interaction to your CRM automatically.

What It Does

  • Increases Conversions: Engages customers instantly with personalized product recommendations and up-sells.
  • Automates Customer Service: Handles returns, inventory questions, and store-specific inquiries 24/7.
  • Accelerates Sales Operations: Calls leads, confirms orders, and routes high-value customers to human reps when needed.
  • Unifies Retail Data: Logs every call, sentiment, and outcome into your CRM or POS system for full visibility.

Core Stack in Play

  • RingCentral / Twilio – Voice infrastructure for inbound and outbound retail communication.
  • n8n – Automates call workflows, follow-ups, and CRM synchronization.
  • ChatGPT / OpenAI API – Real-time natural-language conversations, personalization, and recommendation logic.
  • Gemini – Predictive analytics for identifying buying patterns and conversion trends.
  • Vercel Dashboard – Centralized analytics showing call performance, product interest, and revenue attribution.

How It Works

  1. Inbound Sales Calls – Agents greet customers, answer questions, recommend products, and close orders directly.
  2. Outbound Engagement – Agents follow up on abandoned carts, loyalty programs, or promotions using customer data.
  3. CRM Integration – Every interaction, note, and sentiment is logged automatically via n8n into your CRM or sales dashboard.
  4. Analytics & Optimization – Gemini monitors performance, identifying top-selling products and peak customer times.

Why It Wins

🛍️ 7x Faster Response: No wait times — every call answered instantly.

💰 Cost of Two Employees: Replace an entire sales desk or call center with one intelligent automation stack.

📈 Higher Conversions: Personalized recommendations that turn browsers into buyers.

📊 Full Transparency: Live dashboards showing sales, satisfaction, and performance metrics in real time.

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